Shipping policy

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • You will receive a confirmation email once your order has been dispatched.

Delivery Options (South Africa)

  • Standard Delivery: 3–5 business days (via courier).

  • Express Delivery: 1–2 business days (available in major cities).

  • Local Pickup: Available in Gauteng by arrangement.

Shipping Fees

  • Standard Delivery: R80 flat rate nationwide.

  • Express Delivery: R149 flat rate (main metros only).

  • Free shipping on orders over R1,500.

International Shipping

  • Currently not available.

Tracking

  • All orders include tracking. You will receive a tracking link via email/SMS once your order is shipped.

Delays

  • Please note that delivery times may be affected by public holidays, strikes, or courier backlogs.

  • We are not responsible for delays caused by courier services.

Lost or Damaged Parcels

  • If your parcel is lost or arrives damaged, please contact us within 48 hours of delivery.

  • We will assist with claims and provide a replacement or refund where applicable.